Which amenity is often associated with a more upscale hotel experience?

Concierge services are typically associated with a more upscale hotel experience because they provide personalized assistance and enhanced customer service that caters to guests' specific needs. A concierge can help with a range of services, including arranging transportation, making restaurant reservations, securing event tickets, and offering local recommendations. This level of service reflects the luxury and attention to detail that higher-end hotels strive to offer, differentiating them from more budget-oriented accommodation options.

While amenities like complimentary breakfast, gym access, and parking facilities are important, they are more commonly expected in a variety of hotel categories rather than being exclusive to upscale properties. Concierge services stand out as a hallmark of luxury hospitality, signifying a commitment to guest satisfaction and a tailored experience.