Before recommending a hotel, what should you review about your client?

Reviewing the client's needs and aligning them with hotel services is crucial when recommending a hotel. This comprehensive understanding allows you to tailor your suggestions to provide the best fit for the client’s preferences and expectations.

By assessing the client’s specific needs—such as their purpose for travel (business, leisure, family, etc.), desired amenities (like a gym, pool, or conference facilities), and location preferences—you can ensure that the hotel not only meets their basic requirements but also enhances their overall experience. This alignment ultimately leads to higher satisfaction and a more personalized travel experience.

While reviewing the travel budget and previous hotel stays can provide some insight, they don’t necessarily encompass the full scope of what the client values in their stay. Similarly, understanding preferred travel partners can be important but is secondary to ensuring the hotel can meet the client's personal and specific needs. Hence, focusing on aligning client requirements with hotel services is the most effective approach.