Can you use your GDS to make special requests when booking a hotel room for a client who is a frequent business traveler?

Using a Global Distribution System (GDS) to make special requests is a common practice in the hospitality industry. The correct answer highlights that GDS platforms are equipped to handle various types of information during the booking process, which includes the ability to input special requests directly.

Numerous GDS systems offer features that allow travel agents to specify client preferences and requirements, such as room location, specific amenities, or accessibility needs. This capability enhances the personalization of the travel experience, particularly for frequent business travelers who may have recurring needs or preferences.

Moreover, by utilizing the GDS to communicate special requests, agents can streamline the booking process and ensure that the hotel is aware of the client's needs in advance, which helps in providing better service. This functionality is essential for agents looking to provide a high level of service and maintain strong relationships with their clients.

Other options presented might suggest limitations that do not reflect the capabilities of modern GDS systems. For instance, claiming that special requests must be handled manually overlooks the technology available for efficient booking management, while the idea that only certain hotel chains or specific rates allow for such requests does not align with the general versatility of GDS systems across the travel industry.