If a client mentions a daily budget limit, what should you prioritize asking them?

When a client indicates a daily budget limit, prioritizing internet access at the hotel is crucial because it often represents an essential service that can impact their overall experience and satisfaction during their stay. Many guests today rely on internet access for communication, work, entertainment, and staying connected with friends and family. By understanding whether they need internet access, you can help ensure that their stay aligns with their budget and needs.

Additionally, offering a service like internet access allows you to discuss potential costs upfront, helping manage their expectations regarding total expenses. While other options, such as room service or special requests for their room, are certainly important, they may not directly correlate with their budget constraints as significantly as internet access might.

Understanding the specific needs surrounding internet access can also allow for tailored solutions. If the hotel offers various tiers of internet plans, you can provide options that fit within the client's financial framework. This demonstrates a commitment to meeting the client's needs while being mindful of their budget.