In what year did Hotel Excellence! launch?

The launch of Hotel Excellence! occurred in 1999, marking a significant development in Marriott's dedication to training and enhancing the skills of its employees and partners in the hospitality industry. This comprehensive program is designed to educate participants about Marriott's services, customer service standards, and product offerings. By establishing Hotel Excellence! in 1999, Marriott demonstrated its commitment to ensuring that its staff and partners are well-equipped to provide exceptional service and knowledge to guests, which in turn contributes to the company's overall success in the competitive hospitality sector.