What is the most probable action of a client who had a wonderful experience at a recommended Marriott hotel?

A client who enjoyed a wonderful experience at a recommended Marriott hotel is likely to want to replicate that positive experience. This strong satisfaction fosters a sense of loyalty towards the brand, making it more probable that they will reach out to book another trip. Positive experiences significantly influence customer behavior, often leading them to prefer the same hotel or brand for future travel.

The emotional connection and trust that grow from a great stay encourage clients to seek familiarity in their travel choices. This reflects the principle of customer retention, where satisfied guests tend to become repeat customers. Making contact for a future booking signifies their desire to continue enjoying the quality service and amenities they encountered during their previous visit.

In comparison, the other options do not align with the typical behavior of a satisfied customer. Choosing not to travel again or opting for a different hotel brand contradicts the loyalty and positive sentiment developed through their satisfactory experience. Traveling without future reservations suggests a more spontaneous approach that is less likely for someone who values the comfort and trust established in their successful hotel stay.