What represents an opportunity to sell additional services to loyal Marriott clients?

Prepare for the Marriott Certification Exam with our study guide. Access multiple-choice questions, get detailed explanations, and improve your chances to succeed!

Recommending a premium room is a prime opportunity to sell additional services to loyal Marriott clients since these clients are often looking for enhanced experiences during their stays. Premium rooms typically offer upgraded amenities, better views, and more comfort, which align with the expectations of loyal guests who value quality and want to make the most of their stay. By suggesting these options, staff can appeal to the clients' desire for a superior experience, ultimately increasing the hotel's revenue and enhancing customer satisfaction.

Promoting local attractions or suggesting loyalty program memberships, while beneficial in their own right, do not directly relate to selling additional services linked to the client's immediate hotel experience. Encouraging clients to book a different hotel brand would not effectively capitalize on their loyalty or encourage the upsell of available services within the Marriott system.

Subscribe

Get the latest from Examzify

You can unsubscribe at any time. Read our privacy policy