Which feature is included in the Marriott Mobile app?

The Marriott Mobile app includes a variety of features designed to enhance the guest experience, and the mobile key, request, and alerts function is particularly significant. This feature streamlines the check-in process by allowing guests to use their smartphones as a key to access their rooms, which adds convenience and reduces the need for physical contact at the front desk. Additionally, the app enables guests to make special requests, such as asking for extra towels or adjusting room settings remotely, and keeps them informed with alerts regarding their stay, including updates about their reservation status or notifications about hotel amenities.

The inclusion of this feature reflects Marriott's commitment to leveraging technology to improve customer service and convenience, aligning with modern travel preferences that prioritize ease and efficiency. This capability stands out as it integrates seamlessly with guests' actual stay, making it a practical tool for managing their lodging experience.