Which Marriott staff member is best suited to assist a client wanting to plan a city visit during their hotel stay?

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The Concierge is the staff member best suited to assist a client wanting to plan a city visit during their hotel stay because one of the primary roles of a Concierge is to enhance the guest experience by providing personalized recommendations and services. Concierges are typically knowledgeable about local attractions, activities, dining options, and transportation. They can help guests navigate the city's offerings, offering insights that might not be readily available through conventional resources.

In contrast, the other staff members play different roles that are not primarily focused on guest experiences outside the hotel. A Sales Manager typically deals with larger accounts and group bookings rather than individual guest experiences. The Front Desk Agent is primarily responsible for check-in and check-out processes and may have some knowledge, but they are not as specialized in local insights as the Concierge. Housekeeping Staff focuses on maintaining the cleanliness and comfort of rooms and does not engage with guests in planning activities. Therefore, the Concierge stands out as the most equipped to provide tailored assistance for guests looking to explore the city.

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