Which of the following skills is essential for indicating to customers the benefits of a hotel?

The ability to communicate personal experiences is essential for indicating to customers the benefits of a hotel because it adds authenticity and relatability to the conversation. When someone shares their own positive experiences at a hotel, it builds trust and creates a more personal connection with potential customers. This storytelling approach can make the benefits more tangible, as customers are more likely to remember and respond to real-life scenarios and emotions. Personal experiences also allow the communicator to highlight specific features or services of the hotel that stood out, making it clear how those benefits can enhance the customer's stay.

While marketing tactics can be important in promoting a hotel's features, they may lack the personal touch that resonates with customers on an emotional level. Highlighting competitor prices may provide some context but does not directly communicate the unique advantages or experiences the hotel offers. Acknowledging customer feedback is valuable for improving service but does not convey benefits directly to prospective customers. Thus, sharing personal experiences stands out as the most effective skill for illustrating the benefits of a hotel to potential guests.