Who is ultimately responsible for all hotel operations, including food and beverage, room services, and marketing?

The General Manager holds the ultimate responsibility for all hotel operations. This position encompasses a broad range of responsibilities, including overseeing the day-to-day functions of various departments such as food and beverage, room services, and marketing. The General Manager sets strategic goals, ensures that service standards are met, manages staff, and addresses operational challenges effectively to maintain smooth functioning throughout the hotel.

The role requires a comprehensive understanding of all hotel departments, balancing both guest satisfaction and financial performance. Decisions made by the General Manager have a direct impact on the hotel's success, making this position critical in shaping the hotel's overall direction and operations.

In comparison, the other roles mentioned, such as Assistant Manager, Housekeeping Supervisor, and Front Desk Manager, have more focused responsibilities within their respective departments and typically report to the General Manager. While they play essential roles in their specific areas, they do not have the overarching responsibility for all hotel operations like the General Manager does.